If you have specified
your needs thoroughly, you are halfway to being able to measure candidates
against requirements. The next step is precision.
Why does precision
matter? It matters because not being precise can cause you to hire
someone who might seem like the right person, but is not.
“I want someone who
administers a Total Rewards program,” you might say. You find someone who does
and you hire that person. The person fails because you were not precise
about knowing how big a Total Rewards system they needed to have administered.
As it turns out, your
company is middle-size but your Total Rewards program is lush and, as a
consequence, complicated. You don’t recognized how complicated it is,
however, because you are not a student of Total Rewards and you think that most
TR programs are that complex. You don’t specify the complexity of the
program in your candidate measurement requirements. You find a candidate
and she says that she has done what you want.
You are choosing between
two imprecise options: “they do” and “they do not” have the experience you
want. Your candidate does have TR
experience but not at the level of complexity you need. She fails.
A better decision system
would allow you to pick from five options. The five choices might be:
Has managed a Total Rewards system that
consisted of these elements: 1) compensation, 2) benefits, 3) work-life, 4)
performance and recognitions, 5) development and career opportunities.
1.
Has no experience managing a Total Rewards system.
2.
Has experience managing a Total Rewards system that consisted of 2
of the above.
3.
Has experience managing a Total Rewards system that consisted of
all 5 above.
4.
#3 + has helped design components of a Total Rewards system with
all 5 above.
5.
#3 + has, with primary responsibility, designed a Total Rewards
system with all 5 above.
At Wentworth, we create
30-35 requirements for each job, plus another 15 for workplace fit. Each
requirement is constructed like the one above.
The result of having a
comprehensive set of requirements (described in the last post) and measuring
candidates against the requirements very precisely is that you can filter out
most of the candidates who will not work out on the job, raising the chance
significantly of hiring a strong new employee.
In this diagram, you can
see it in stop-action: the people in red are less qualified for your job.
The people in green are more qualified. This careful filtering
allows only qualified candidates through.
We do this every day for
our clients. The disciplined application of this methodology delivers precisely
qualified candidates.
If you are interested in
how Wentworth can help you select employees who will be productive and stable,
or teach your employees how to do it, please call me at 310 732 2301.
Thanks so much.
John
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